This website uses cookies to function correctly.
You may delete cookies at any time but doing so may result in some parts of the site not working correctly.
 

Noticeboard

THERE IS A CHANGE COMING TO YOUR DOCTOR'S SURGERY: 'CARE NAVIGATION' - What does it mean to you as a patient?

Please see Further Information for full details

*Pre-bookable appointments now available as a face to face consultation or as a telephone consultation****

***We ask all our patients who are eligible for a flu vaccination to telephone us and book in as soon as possible, we have Saturday morning appointments available***

Glan Rhyd Surgery now has a waiting room blood pressure monitor. Why not call by, have your blood pressure recorded at your own convenience and hand the printed reading to a member of the reception team.

We are pleased to inform all our patients and patients registered elsewhere, that we now provide IUD/IUS (coil) insertions and removals. Please contact the surgery for further information.

How do I make an appointment to see a GP?

  • You can telephone us between the hours of 8am and 6.30pm on 01495 301210
  • You can attend the Practice between the hours of 8am and 6.30pm
  • You can book online using My Health On Line (this requires prior registration) - See Further information to the right of this screen

                         What types of  GP appointments are available?

  • FACE TO FACE appointments
  • Telephone appointments

             How far in advance can I make an appointment to see a GP?

We offer GP appointments up to 14 working days in advance. If you are suffering with symptoms or a condition that can't wait for our next available appointment, please inform the receptionist so that she can assist you.

 Important information when making an appointment with a GP

All patients are asked why they require an appointment to see a GP. This is to ensure all patients receive

  • The most appropriate medical care
  • From the most appropriate medical professional
  • At the most appropriate time

We will continue to provide the same level of service to our patients if they would prefer not to give the reason. 

We would like all our patients to know that our reception team, as have all call handlers in  Blaenau Gwent,  been trained in care navigation. Care navigation is the offering of alternative services in the local area that may be more suited to your need. In offering this service, we do not discriminate against any of our patients decisions  to accept the offer or not.  You may be offered services such as :-

  • The local pharmacy - common ailment scheme
  • minor injuries department at YAB
  • Direct Access physiotherapy at YAB
  • A local optician
  • A dentist

***please see usual working days for GP's to view when your usual GP may be available****

Disabled Access

Our health centre has suitable access for disabled patients.

GP Training

Medical students and Nursing students attend the practice from time to time. We hope that you will co-operate with us and help the students to learn about general practice. However, you will be informed of their presence in advance, and if you do not want them to be present at a consultation, your wishes will be respected. This will not affect your treatment in any way.

 
NHS WalesThis site is brought to you by My Surgery Website