We strive to give the best possible care and treatment to our patients, and if you receive good treatment, please tell us!
If, for whatever reason, you are not happy with any service we provide we would love to hear from you. Please either ask at reception as to how to put your concern in writing, or contact the Practice Manager to discuss your concern. Your comments are valuable to us and will only help us to improve the quality of care and the service we provide.
Written complaints form.docx
We abide by the 'Putting Things Right' arrangements as set out by the Welsh Assembly Government, and more information can be found in the following documents.
Putting Things Right Booklet - English version
Putting Things Right Booklet - Welsh Version