Configure Prescription Details

Repeat Prescriptions

We operate a computerised system. Please allow at least 48 hours for your repeat prescription to be generated.  Please mark the items required clearly on your prescription slip. If this slip is not available please write giving name, address and item required.

There are several means of arranging for a repeat prescription.

  1. By completing the online form – click here for MyHealthOnline
  2. By downloading the NHS Wales App (you will need to register for this once only)
  3. By post to surgery enclosing a stamped addressed envelope.
  4. Deliver by hand into our post boxes situated both outside and inside the practice.
  5. Prescription slips can be given directly to participating chemists (ask in surgery for details).
  6. Email us at correspondence.w93032@wales.nhs.uk

(Please note emails are accessed Monday-Friday 8am-6.30pm and should not be used for clinical matters and must include your name, address and DOB.)

Prescription requests will not be taken by telephone in order to minimise errors.

prescription

Collections

Arrangements can be made for you to collect your prescription directly from a participating chemist of your choice. Some chemists provide a delivery service for any elderly or housebound patients.

From time to time patients on repeat prescriptions are asked to make an appointment to see doctor. This review is necessary so that doctor can check that repeat medication is still appropriate.

Repeat Dispensing Service

Repeat Dispensing is beneficial to patients who are taking regular medication for a stable condition. Please ask your GP when having your annual medication review if you are eligible for this service.

This is ideal if you are struggling to place your order every 28 days at the surgery.

For more information, please contact us.

Prescription Queries

You can telephone us on 01495 301210 - why not save time and not call first thing in the morning!

Alternatively email us at correspondence.w93032@wales.nhs.uk (only available between the hours of 8am-6.30pm Monday - Friday(excluding public holidays)

Do It Online

 

GP online services allow you to access a range of services via your computer, mobile or tablet. Once you have signed up, you will be able to:

  • book or cancel appointments online
  • renew or order repeat prescriptions online

You can still contact the practice by phone or in person, this is just another option, which other patients have found is more convenient and saves them time. More information including “how to” leaflets and videos of patients and why they are using GP online services are available at

https://www.myhealthonline-inps2.wales.nhs.uk/language/selection.html

How to sign-up

For more information, please contact reception or next time you visit the surgery, bring with you a piece of photo ID (passport, driving licence) and something with your address on like a bank statement but not a gas or electric bill. If you don’t have these, please talk to us and we will help you sign-up

Why not sign up to book and cancel appointments on line or order your repeat prescription on line using My Health On Line.

How to sign-up

For more information, please contact reception or next time you visit the surgery, bring with you a piece of photo ID (passport, driving licence) and something with your address on like a bank statement but not a gas or electric bill. If you don’t have these, please talk to us and we will help you sign-up

GP online services allow you to access a range of services via your computer, mobile or tablet. Once you have signed up, you will be able to:

  • book or cancel appointments online
  • renew or order repeat prescriptions online

You can still contact the practice by phone or in person, this is just another option, which other patients have found is more convenient and saves them time.

Medication Reviews

Why Medication Reviews Are Important

Medication reviews are essential in ensuring that the medication you are taking is being effective and is necessary. If your medication is on a repeat prescription, medication reviews give you the chance to inform the doctor of any changes to your symptoms, and allows the doctor to make any necessary changes to manage your health appropriately.

You will notice that your repeat prescription slip has a comment next to each medication. Sometimes it will say something like 'Last ordered on ... ... You may order ... more items'. This tells you when the item was last ordered by you, and how many more times you can order it before your next medication review.

At other times an item will have a comment like this: 'A medication review is needed before this item is next issued'. This is your prompt to arrange a consultation with your GP or practice pharmacist. This is really important! We will not issue the medication unless you have this review.

Questions to ask in your medication review:

  • Why am I taking this medication?
  • What does it do?
  • How and when should I take it?
  • How can I be sure it's safe?
  • Do I really need it?
  • Are there any side effects?
  • How long do I need it for?
  • You could also ask about anything else that bothers you about your medication. If you don't ask, then your GP may not know there is a problem.

Questions you may be asked by your GP:

  • Are you taking your medication regularly?
  • Do you feel you still need this medication?
  • Do you feel that the dose could be decreased at all?
  • Are you taking any other medication not listed on your repeat medication list - herbal or from a pharmacy?
  • Are you experiencing any side effects such as dizziness, drowsiness, wheezing, rash, swelling or fainting?
  • Is there anything we can do to make it easier for you to take this medication?
  • Do you only order what you need every month therefore cutting down on wasted medication?