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Noticeboard

**Due to the Corona Virus outbreak we are currently dealing with patients via a telephone triage system in the first instance

**Please do not attend the surgery under any cirucmstance  if you have any of the following symptoms :-  high temperature, new cough, shortness of breath or breathing difficulties, in this instance please follow the guidance below.

We are currently requesting thatFOR REPEAT PRESCRIPTION ENQUIRIES OR TEST RESULTS, PLEASE RING AFTER 2PM TO AVOID THE QUEUE FOR APPOINTMENTS.

We are pleased to inform all our patients and patients registered elsewhere, that we now provide IUD/IUS (coil) insertions and removals. Please contact the surgery for further information.

Practice Management

Mrs Helen Thomas (f)

Our Practice Manager is responsible for all administrative and business issues within the practice. Helen and the management team are only too happy to assist you with any non-medical aspects of your health care. If you have queries, comments or questions, please do contact one of the team. We want Glan Rhyd Surgery to provide an excellent service at all times, and we will be glad to work alongside our patients in order to achieve this.

Administration

You may contact our practice secretary concerning queries over hospital referrals, private referrals and to arrange insurance medical examinations. Tel: 01495 301210 (option 2).

Reception

We have eight receptionists who should be contacted for appointments, arranging urgent consultations or home visits, test results and prescription queries. Our experienced reception team have a challenging role to fulfil, balancing the limited number of appointments with the high volume of patient requests. Please help them to help you by treating them with respect and courtesy at all times. They are on your side!
 
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